The order can be returned within 7 days from the date you received the product. You need to call the customer care on +91-9999-3-99001 or email us at [email protected] stating that you want to return the product. The contact details of our logistic partner will be shared with you. You need to co-ordinate with them for return shipping. Take the following step:
a) Fill the ‘Return Form’ which you must have received with the product or download the Return Form from www.srleather.in & fill the details in it. To download the “Return form” kindly Click Here
b) Pack your order in original packaging and mention your name, order number and mobile number.
c) Enclose the original invoice, guaranty/warranty card & other tag, if any.
d) Customer will have to courier the product and pay courier charges.
e) Post inspection, only after we get a go ahead from the QA (quality assurance) team the refund process will be initiated.
For International Orders, please check the International Orders section under Return policy.